FAQ

How do I track my orders?

You can track your order at the following website.

https://www.17track.net/

We deliver free shipping to the United States, Canada, Mexico, United Kingdom, Switzerland, Norway, Russia, Japan, South Korea, Singapore, Australia, New Zealand, United Arab Emirates, Argentina, Brazil, Saudi Arabia, South Africa and European Union 27 countries.

Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 35 business days. Please consider any holidays that might impact delivery times.

  • United States: 7-15 Working Days Delivery
  • Europe: 7-12 Working Days Delivery
  • Asia & Australia: 7-15 Working Days Delivery
  • North America: 10-20 Working Days Delivery
  • South America: 20-30 Working Days Delivery
  • Africa: 25-35 Working Days Delivery
  • The delivery periods as provided are indicative only. The estimated shipping time does not include possible customs delays.
  • The general and specific holidays in the destination country are not taken into account.
  • We can not be held responsible for missing the estimated delivery periods.
  • The tariff of the destination country is the buyer’s responsibility.
  • If your order hasn’t arrived in the estimated delivery times, please contact our support team at [email protected]

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

We accept payments by credit card (Visa, Mastercard, American Express, Discover, Diners Club,and JCB), Google Pal and Apple Pay.

All our goods are shipped from China.

All items are subject to a handling period before they are dispatched. Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 35 business days.

  • United States: 7-15 Working Days Delivery
  • Europe: 7-12 Working Days Delivery
  • Asia & Australia: 7-15 Working Days Delivery
  • North America: 10-20 Working Days Delivery
  • South America: 20-30 Working Days Delivery
  • Africa: 25-35 Working Days Delivery.

We accept the return of items up to 30 days from the item’s arrival to the customer, This is provided that the packaging has never been opened and is returned as resale. The shipping costs of the item back to our warehouses will be paid by the customer.

We will refund fully, undamaged products in their original packaging.
The refund is expected to be returned to the customer’s original account within 2 working days after the returned goods arrive at the return warehouse.

We reserve the right to charge a restocking fee of 20% or more of the product price for opened or lightly used items.

Please check here for detailed return and refund policies.

Yes 100% guaranteed! As a premium brand operating for 3 years, our products are all new, and you can also search for them on other platforms. If you are not satisfied with your product, please check out the refund policy.

Bestshoptheday adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Yes, all our orders come with free shipping.

Free shipping and home delivery for all orders with United States, Canada, Mexico, United Kingdom, Switzerland, Norway, Russia, Japan, South Korea, Singapore, Australia, New Zealand, United Arab Emirates, Argentina, Brazil, Saudi Arabia, South Africa and European Union 27 countries address.

We will email and provide tracking number after shipment.

For any other inquiries, please do not hesitate to contact us at
[email protected].